Redesigning Automated Legal Guidance
Agencies should take care when using chatbots, virtual assistants, and preset menus to share legal information.
Using Technology and Contractors in the Administrative State
Government agency recommends that other federal agencies follow best practices for automation, notice, and use of private contractors.
Empathy in an Automated State
Increased use of artificial intelligence in public administration calls for efforts to give government a human touch.
State Regulation Fosters Autonomous Vehicle Development
State and local governments compete and cooperate to attract autonomous vehicle developers.
Regulating Work in an Age of Fissuring and Automation
Employers may increasingly automate their workplaces, requiring a new approach to workplace regulation.