Empathy in an Automated State
Increased use of artificial intelligence in public administration calls for efforts to give government a human touch.
Auditing Failures Amid the COVID-19 Crisis in India
The Office of the Comptroller and Auditor General failed India during the coronavirus pandemic.
Reboot Washington to Restore Honor to Public Service
Human agency is at the center of the solution to fix the government and the civil service.
Silver Linings Action Plan
To solve the “quiet crisis” in the civil service, the federal government must improve workforce recruitment.
Let Light Shine on Government’s True Size
The challenges facing today’s federal blended workforce calls for a reprise of the Volcker Commission.
What the Shutdown Revealed About the Value of Public Service
In his 2019 Distinguished Regulation Lecture at Penn Law, Paul C. Light shares a message of hope about public service.
Why Government Professionals Matter
The key to improving government is to strengthening—and valuing—excellence in the civil service.
Valuing Professional Government
Scholars and government professionals review new book by former Chair of the Administrative Conference of the United States.
Is Government Truly Broken?
Citizens and their leaders must strive to work together to solve problems and improve social and economic conditions.
The Home-Sharing Industry Attempts to Fight Off Regulators
The outcome of a lawsuit filed by Airbnb may define the regulatory limits of the sharing economy.
When the Rule-Makers Are Captured
According to experts on a recent panel, identifying, measuring, and tackling capture should be a top priority for government.
Robot Regulators Could Eliminate Human Error
Scholar examines what a world of regulation by robot might look like—an innovation that could be just around the corner.